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Scope of the call

We are looking to speak with Senior experts from the BPO industry.

Leading Not-for-Profit-Private foundation

Expected date of call: 1/09/2023 or 1/09/2023

Minimum experience Needed: 20 Year(s)

BROAD CATEGORY

General Management/Leadership

Sub CATEGORY

Large programme/project managers

INDUSTRY

BPO & KPO Services

Domain Expertise Needed

ITEsBPO

Required experience in organisation like

CognizantWiproTCS

Have worked in roles like

BPO head

Question You Would be expected to answer

  • Key ops metrics we track and assess in business reviews
  • Key drivers of revenue/ min and cost/ min for inside sales