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Scope of the call

We are looking to speak with a few global experts in the Health Tech space – “Virtual consultation platforms”

A leading Consulting Firm

Expected date of call: 25/08/2020 or 26/08/2020

Minimum experience Needed: 10 Year(s)

BROAD CATEGORY

Service Operations & Delivery

Sub CATEGORY

Customer experience

INDUSTRY

Healthcare Technology

Domain Expertise Needed

Customer Experience

Required experience in organisation like

PinganBabylonGood doctor

Have worked in roles like

-

Question You Would be expected to answer

  • What are the key value drivers of a platform that are most impactful on customers ?
  • What are best practices in operations to ensure maximum doctor availability and best customer experience ?