This website uses cookies to ensure you get the best experience on our website. By continuing to use this site, you agree to our cookie  & privacy policy.Accept

Scope of the call

We are looking to speak with multiple experts from mFine, Practo, DocsApp, Pharmeasy.

A leading management consultancy firm

Expected date of call: 20/08/2020 or 21/08/2020

Minimum experience Needed: 10 Year(s)

BROAD CATEGORY

Service Operations & Delivery

Sub CATEGORY

Customer experience

INDUSTRY

Healthcare Technology

Domain Expertise Needed

Customer Experience

Required experience in organisation like

PractomFineDocsAppPharmeasy

Have worked in roles like

-

Question You Would be expected to answer

  • What are the key value drivers of a platform that are most impactful on customers ?
  • What are best practices that platforms adopt to increase customer conversion in the App journey ?
  • What are best practices in operations to ensure maximum doctor availability and best customer experience ?
  • What are the different marketing channels that can be tapped ?