Background Verification is an important tool for professionals to strengthen their skill profile and for organizations to have greater comfort and confidence in hiring the right people as recent surveys have found that one in three resumes in India is falsified.
How it works?
If you are a professional,
You will see a tab reading “My Verification” on your dashboard. Clicking on that leads you to a form where you file in your request for verification. You can choose to get “Fully Verified” by opting for both employment/client and reference checks or get “Partially Verified” by opting for any of the two checks. Once the verification is successfully completed, your profile will have a badge featured at the top of your profile indicating that you are a ‘Verified’ professional.
Strengthens a professional’s skill profile and adds credibility by having future clients / companies hear from past ones!
If you are an organisation,
You will be able to see badges against the names and profiles of those professionals for whom background verification has been successfully done. For professionals who are not yet verified, you can opt for conducting their verification before or after contacting them for your assignment.
It will help you make more informed choices about the best professionals for an assignment. Profiles with background verification done, get listed higher, as it’s an important indicator of the authenticity of the profile
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Looking for a Senior level resource with deep expertise in inbound contact center operations for financial services. Who has Understanding of US credit agency/bureau and experience in designing and implementing COPC frameworks for inbound voice operations.
financial servicesUS credit agency/bureaudesigning and implementing COPC frameworks for inbound voice operations
Required experience in organisation like
US credit agency/bureau
Have worked in roles like
-
Question You Would be expected to answer
Detailed information of US credit agency/bureau’s operating inbound voice operations including locations, service providers and operational history over the last 2 to 5 years.
.COPC frameworks/implementation for inbound voice operations in particular looking for COPC design and implementation expertise to setup new inbound voice operations.
Detailed understanding of contact center metrics and roadmap to COPC certification (define clear pathway to improve each in scope metrics)
